1. Who we are
Sandton.info is an independent directory and editorial guide to Sandton, Johannesburg. In this policy "we", "us" and "our" mean the Sandton.info editorial team, acting as the responsible party for the personal information described here. You can reach us at info@sandton.info.
2. Information we collect
- Account information: your email address and any display name you provide when signing up.
- Business submissions: the details you enter about a business — name, category, area, address, phone, website, description, hours, services, photos.
- Reviews, replies and favourites: the content you post and which listings you favourite.
- Contact messages: anything you send us through the contact form.
- Technical data: basic request metadata (such as approximate location and browser type) generated when you visit the site, used for security and aggregated analytics.
3. How we use your information
- To create and secure your account.
- To publish and moderate listings, reviews and replies.
- To notify you about the status of your submissions, reviews or replies.
- To respond to messages you send us.
- To detect and prevent abuse, spam and fraudulent activity.
- To understand aggregate usage and improve the site.
4. Sharing
We do not sell your personal information. We share it only with service providers that help us run the site (for example our hosting, database and email infrastructure) and where we are required to by law.
Listings, reviews and replies you submit are, by design, published publicly once approved.
5. Retention
We keep account information for as long as your account is active. You can request deletion of your account at any time via the contact page. Some information may be retained where we are required to for legal, security or moderation-history reasons.
6. Your rights
Subject to applicable law (including the Protection of Personal Information Act, POPIA), you may ask us to:
- Confirm what personal information we hold about you.
- Correct information that is inaccurate.
- Delete your account and associated personal information.
- Object to certain uses of your information.
To exercise any of these rights, use the contact page.
7. Cookies and analytics
We use a minimal set of cookies and similar storage that are required to keep you signed in and to remember basic preferences. We may use aggregated analytics to understand how the site is used; this data does not identify you individually.
8. Security
We take reasonable technical and organisational measures to protect your information, including row-level access controls in our database and encrypted transport. No online service can be guaranteed 100% secure — please use a strong, unique password.
9. Children
Sandton.info is not directed to children under 18, and we do not knowingly collect personal information from them.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the current version. Material changes will be highlighted on the site.
11. Contact
For privacy questions or requests, reach us via the contact page.